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CLAIMS AUTOMATION

Reduce Claims Leakage, Resolve Claims Faster, Avoid Adjuster Burnout, and Delight Policyholders

Let Roots AI Agents automate the manual and time-consuming processes that adjusters face daily, improving operational efficiency, speed, accuracy, cost reduction, and overall claims experience for customers.

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Claims summaries

Top insurance companies trust Roots

bhsi
eastern-alliance
carisk
engle-martin
scor
zenith
bhhc
cia
enumclaw
bk-guard
protective
pearl-insurance
bhsi
eastern-alliance
carisk
engle-martin
scor
zenith
bhhc
cia
enumclaw
bk-guard
protective
pearl-insurance
bhsi
eastern-alliance
carisk
engle-martin
scor
zenith
bhhc
cia
enumclaw
bk-guard
protective
pearl-insurance
bhsi
eastern-alliance
carisk
engle-martin
scor
zenith
bhhc
cia
enumclaw
bk-guard
protective
pearl-insurance
bhsi
eastern-alliance
carisk
engle-martin
scor
zenith
bhhc
cia
enumclaw
bk-guard
protective
pearl-insurance
accuracy (1)
Improve Efficiency and Increase Capacity

Roots AI Agents can handle up to 8 times the workload of a traditional employee and works 24x7 to automate claims indexing and process FNOL requests automating data capture and classification with 98%+ accuracy. Automate triage, assignment, and reserve setting procedures to expedite claims initiation and response timeframes. All while freeing up time and capacity for your skilled personnel to work on more complicated claims management, adjudication, and customer engagement.

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Automate Data Extraction for Better Quality + Insights

Roots AI Agents can categorize over 50 different types of claims documents with greater than 99% accuracy and consistency, which is difficult to achieve manually because of human subjectivity. Roots uses InsurGPT to accurately extract important claims information from both structured and unstructured documents, including claimant name, policy number, claim amount, and cause for claim. Automating the data extraction and entry processes gives adjusters access to more accurate data, which leads to faster claims resolution and greater insights for claims management and decision-making.

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Reduce Costs and Leakage

Processing FNOL straight-through at 99% or higher, as well as automating other claims-related procedures, reduces administrative costs, manual labor, and dependency on third-party outsourcers. Collecting precise and error-free claims data allows adjusters to focus on specifics and execute procedures more consistently, leading to reduced overpayments.

Automate Claims Processes for Happier Customers and a Better Combined Ratio

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Challenge

The high volume and variability of claims documents breaks SLAs and becomes a time suck that frustrates adjusters

Even outside of CAT season, claims teams frequently battle with document overload, multi-channel submissions, and significant manual data processing. These inefficiencies cause delays, potential errors that result in overpayments, irritated adjusters, and dissatisfied claimants. Fortunately, Roots AI-powered automation provides a superior way for streamlining these complex processes and improving overall claims management. 

claims indexing

Insurance AI Agents Support Across Business Lines

General Liability
Property
Commercial Auto
Workers Compensation
Disability
Umbrella / Excess
Professional Liability
Product Liability
Cyber
Pet
Life
Health
General Liability
Property
Commercial Auto
Workers Compensation
Disability
Umbrella / Excess
Professional Liability
Product Liability
Cyber
Pet
Life
Health
General Liability
Property
Commercial Auto
Workers Compensation
Disability
Umbrella / Excess
Professional Liability
Product Liability
Cyber
Pet
Life
Health
General Liability
Property
Commercial Auto
Workers Compensation
Disability
Umbrella / Excess
Professional Liability
Product Liability
Cyber
Pet
Life
Health
General Liability
Property
Commercial Auto
Workers Compensation
Disability
Umbrella / Excess
Professional Liability
Product Liability
Cyber
Pet
Life
Health
AI Agents - horizontal
BENEFITS

How your Roots AI Agent benefits the claims team… 

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  • Reduce claims leakage by collecting more accurate, error-free claims data and applying claim procedures more consistently to reduce overpayments.  

  • Reduce costs by automating routine classification and data extraction tasks to reduce manual labor and reliance on third parties for document management.  

  • Enhance accuracy minimize human subjectivity and errors in the classification, data extraction and data entry process 98%+ accuracy.  

  • Improve straight-through-processing rates by minimizing manual document handling.  

  • Improve efficiency and capacity and reduce document classification times by 90%+ and expand team capacity to ensure documents are processed 24x7x365.  

  • Improve prioritization instantly identify urgent documents or ones with specific types of demands for expedited processing and specialized assignment rules.  

  • Eliminate duplicate document reviews and find documents that have been previously captured and/or don’t need to be analyzed.  

  • Increase claimant satisfaction by delivering faster claims handling times and claims payments 

Why Roots

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Enhanced Control
Take command of your AI-powered processes, ensuring compliance, accuracy, and timely decision-making. 
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Streamlined Collaboration
Enable seamless communication and cooperation between your subject matter experts and AI Agents, enhancing overall productivity.
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Real-Time Monitoring
Track your AI Agents’ performance in real time, addressing issues as they arise and ensuring smooth workflow operations. 
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Scalable & Secure
Designed to scale with your business needs while maintaining the highest levels of security and data protection. 

Ready to get started?

Schedule a personalized solution demonstration to see if Roots Automation is a fit for you.