CLAIMS AUTOMATION
Reduce Claims Leakage, Resolve Claims Faster, Avoid Adjuster Burnout, and Delight Policyholders
Let Roots AI Agents automate the manual and time-consuming processes that adjusters face daily, improving operational efficiency, speed, accuracy, cost reduction, and overall claims experience for customers.

Top insurance companies trust Roots




























































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Roots AI Agents can handle up to 8 times the workload of a traditional employee and works 24x7 to automate claims indexing and process FNOL requests automating data capture and classification with 98%+ accuracy. Automate triage, assignment, and reserve setting procedures to expedite claims initiation and response timeframes. All while freeing up time and capacity for your skilled personnel to work on more complicated claims management, adjudication, and customer engagement.

Roots AI Agents can categorize over 50 different types of claims documents with greater than 99% accuracy and consistency, which is difficult to achieve manually because of human subjectivity. Roots uses InsurGPT to accurately extract important claims information from both structured and unstructured documents, including claimant name, policy number, claim amount, and cause for claim. Automating the data extraction and entry processes gives adjusters access to more accurate data, which leads to faster claims resolution and greater insights for claims management and decision-making.

Processing FNOL straight-through at 99% or higher, as well as automating other claims-related procedures, reduces administrative costs, manual labor, and dependency on third-party outsourcers. Collecting precise and error-free claims data allows adjusters to focus on specifics and execute procedures more consistently, leading to reduced overpayments.
Automate Claims Processes for Happier Customers and a Better Combined Ratio
Challenge
The high volume and variability of claims documents breaks SLAs and becomes a time suck that frustrates adjusters
Even outside of CAT season, claims teams frequently battle with document overload, multi-channel submissions, and significant manual data processing. These inefficiencies cause delays, potential errors that result in overpayments, irritated adjusters, and dissatisfied claimants. Fortunately, Roots AI-powered automation provides a superior way for streamlining these complex processes and improving overall claims management.

Insurance AI Agents Support Across Business Lines

BENEFITS
How your Roots AI Agent benefits the claims team…
- Reduce claims leakage by collecting more accurate, error-free claims data and applying claim procedures more consistently to reduce overpayments.
- Reduce costs by automating routine classification and data extraction tasks to reduce manual labor and reliance on third parties for document management.
- Enhance accuracy minimize human subjectivity and errors in the classification, data extraction and data entry process 98%+ accuracy.
- Improve straight-through-processing rates by minimizing manual document handling.
- Improve efficiency and capacity and reduce document classification times by 90%+ and expand team capacity to ensure documents are processed 24x7x365.
- Improve prioritization instantly identify urgent documents or ones with specific types of demands for expedited processing and specialized assignment rules.
- Eliminate duplicate document reviews and find documents that have been previously captured and/or don’t need to be analyzed.
- Increase claimant satisfaction by delivering faster claims handling times and claims payments
Why Roots
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