Centralized Management and Enhanced Visibility  

• Single Interface: Track, monitor, and manage all AI Agent activities in one streamlined view. 

• Complete Control: Gain visibility into workflow performance, ensuring that your AI Agent workforce operates efficiently and within set guidelines. 

Efficient Exception Handling with Human-in-the-Loop (HiTL) 

• Instant Human Oversight: When a Roots AI Agent encounters an issue, Roots Cockpit uses its patented Human-in-the-Loop capabilities to prompt your business experts for assistance through natural language interactions. 

• Smooth Collaboration: Your team steps in only when necessary, maintaining system accuracy while ensuring that AI Agents continue to operate efficiently. 

Real-Time Alerts for Exceptions 

• Instant Notifications: Receive alerts whenever your AI Agents encounter issues requiring human intervention—whether it’s a data discrepancy, document quality problem, or a low confidence score. 

• Timely Action: Address exceptions promptly, ensuring that business processes run smoothly without unnecessary delays. 

AI Agent Workflow Control 

• Custom Workflow Management: Easily filter work items, assign tasks to adjusters or underwriters, and setup how exceptions are handled to best suit your business needs. 
• Optimized Operations: Control the flow of work to maintain balance and productivity between your digital and human teams. 

Data Insights & Reporting 

• Performance Metrics: Access key performance indicators (KPIs) related to AI Agent activities, such as work item volume, average processing time, and exception frequency. 
• Continuous Improvement: Use performance insights to refine AI workflows, ensuring that your straight through processing and accuracy goals are met.