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Meet your AI Agent for

COI Creation

Fast, accurate, and reliable integrated Certificate of Insurance creation--available 24/7

COI

COI Request Handling

Effortlessly track incoming Certificate of Insurance (COI) requests with automatic monitoring. Once requests are detected, Roots extracts essential details such as coverages, limits, and specific clauses from policies.

Automate COI Creation 

Automatically create Certificates of Insurance (COI) from extracted policy details. Set custom confidence levels to quickly flag  issues for manual review.

Fast Fulfillment with Integration 

Satisfy brokers and customers and boost efficiency with rapid COI request fulfillment that easily integrates with leading agency management systems, including Applied Epic, AMS360, Zywave, and HUB International.

Team up with our AI Agents to achieve extraordinary results

60% Increase in
Team Capacity
95% Improvement in
Request Handling
98% Extraction
Accuracy
Key CAPABILITIES

COI Creation

AI Agent

small-stars

 

  • Monitors for incoming Certificate of Insurance (COI) requests and operate 24x7 

  • Extracts coverages, limits, and specific clauses from business contracts

  • Automates the creation of COIs using extracted contract details

  • Integrates directly with agency management systems like Applied Epic, AMS360, Zywave and HUB International

  • Uses customizable confidence level thresholds that trigger exceptions and manual review

AI Agent Abilities

Interact with Your Systems

AI Agents can easily connect with email inboxes, document storage, and systems of record through APIs, desktop apps, and SFTP. Users can even generate detailed task ‘Flows’ through our language-to-action Generative AI technology. 

Team Collaboration

Roots patented Human-in-the-Loop (HITL) technology lets AI Agents work with your experts to solve problems, manage unique situations, and get help instantly using everyday language.

AI Agent Oversight

The Roots Platform Cockpit puts you in control of AI Agents across all processes for scheduling, controlling throughput limits, tracking volumes, and generating workflow reports.

 

Process Customization

AI Agents' activities can be easily adjusted to fit your business processes by utilizing flexible business rules and logic to perform tasks such as policy modifications, renewals, and claims processing.

Explore Other Agents

Submission intake - 1
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UNDERWRITINGSubmissions Intake

Achieve time-to-quote goals by accelerating submissions intake across all sources with triage, data extraction, priority routing, and automated clearance processes.

  • Monitors for new submissions
  • Classifies and routes requests
  • Extracts required data
  • Populates underwriting and ratings systems
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loss run - 1
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UNDERWRITINGLoss Run

Deliver loss history data access and insights to underwriters to generate faster and more accurate quotes.

  • Analyzes exposure and loss history
  • Extracts loss data
  • Populates data in required systems
  • Out of the Box support for most carriers
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supplemental application
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UNDERWRITINGSupplemental Application

Accelerate underwriting with automated application data processing.

  • Analyzes application details
  • Extracts application data
  • Populates data across systems
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scheduled sovs 4
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UNDERWRITINGSchedules and SOVs

Rapid schedule analysis for employee benefits, statements of value (SOV), vehicles, and property schedules via automated extraction.

  • Analyzes schedules and SOV details
  • Extracts schedules and SOV data
  • Populates schedules and SOV data across systems
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CLAIMSClaims Indexing

Automate document classification, indexing, and routing for faster claims intake.

  • Monitors for claims files
  • Classifies claims documents
  • Routes files to best team
  • Identifies duplicate files
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2 – 1
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CLAIMSClaims Handling

Automate claims operations to speed up and improve the accuracy of evaluations, reserve setting, settlements, and everyday claim activities, for increased efficiency and cost savings.

  • Classifies and routes claims documents to the best team
  • Extracts key claims data and populates systems
  • Sets initial reserves
  • Completes diary and claims files updates
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CLAIMSFNOL/FROI Setup

Automate FNOL/FROI steps for speedier claims processing, proactive setup, and more efficient management.

  • Identifies FNOL/ FROI requests
  • Extracts key data
  • Looks for existing claims
  • Creates new claim file
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4 – 1
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CLAIMSLegal Demands

Rapid legal demand request identification with triage, extraction and subrogation support.

  • Identifies legal requests
  • Extracts key legal data
  • Alerts adjusters to time sensitive responses
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CLAIMSClaims Summaries

Increase claims clarity with summaries customized by role.

  • Analyzes claim records and activity notes
  • Creates claims digest reports
  • Customizes summaries by role
  • Summarizes across multiple documents
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CLAIMSMedical Bills

Expedite and improve bill review operations for faster bill payment and processing.

  • Identifies medical bills
  • Analyzes multiple bill types
  • Extracts key data points
  • Validates provider information
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acord -5
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UNDERWRITING & CLAIMSACORD Forms

Automate ACORD forms to improve data availability and accuracy in underwriting and claims records.

  • Analyzes ACORD form details
  • Extracts ACORD form data
  • Populates ACORD data across systems
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policy renewal 6
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UNDERWRITINGPolicy RenewalEfficient renewals with automated monitoring, data extracts, and underwriter notifications.
  • Renewal Monitoring
  • Broker/insured outreach
  • Extracts new renewal data
  • Underwriter alerts
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1 – 1
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POLICY SERVICING AND OPERATIONSPremium Audit

Efficient premium audits performed with 98%+ accuracy, automated data extraction, and system integration.

  • Classifies audit documents
  • Extracts audit data and populate systems
  • Automatically requests missing data
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5 – 1
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POLICY SERVICING AND OPERATIONSCOI Creation

24/7 COI creation automation that is fast, accurate, integrated, and reliable.

  • Monitors for COI requests
  • Extracts policy details
  • Automates COI creation
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POLICY SERVICING AND OPERATIONSEndorsement Processing

Streamline email-based policy change requests with high accuracy and minimal manual effort.

  • Monitors email for policy change requests
  • Identifies Line of Business
  • Extracts change request type and data
  • Processes requests automatically
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4 – 1
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POLICY SERVICING AND OPERATIONSInvoice Payments

Faster payments processing with automated invoice data extraction and handling.    

  • Identifies invoices in emails and attachments
  • Extracts payment details
  • Processes payments through claim systems
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Ready to get started?

Schedule a personalized solution demonstration to see how Roots can improve your operations.