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Case Studies

Discover how companies are using AI Agents to streamline processes and enhance performance.

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How Eastern Alliance Achieved a 100x Improvement in Claims Document Processing

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Browse the latest customer success stories

#1 Eastern Alliance
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CASE STUDYEastern Alliance Improves Claims Document Processing 100X

Learn how Roots' AI Agents acted as digital coworkers to transform Eastern Alliance's claims processing by automating document indexing, reducing turnaround time from 5 days to 1 hour, saving over 2,700 human hours, and improving efficiency, accuracy, and team productivity in the process.

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#2 Care Coordination Company
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CASE STUDYCare Coordination Company Saves $600k with CMS-1500 Automation

Learn how Roots' AI Agents automated the data entry of healthcare claims for an insurance clearinghouse, processing 90% of electronic forms and 70% of paper forms. By improving accuracy and meeting tight month-end deadlines, the solution saved $600K in payroll costs and delivered a 256% ROI.

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CASE STUDYTop 20 P&C Insurer Increases Revenue by Streamlining Document Processing

Learn how Roots' AI automation streamlined ACORD form processing for a leading P&C insurer, reducing turnaround time, improving data accuracy, and boosting revenue. By automating data entry and enhancing scalability, Roots helped the insurer improve efficiency, accuracy, and overall underwriting productivity.

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4 - Pearl
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CASE STUDYPearl Holding Group Enhances Document Management Efficiency with AI Agents

Learn how Pearl Holding Group partnered with Roots to implement AI automation for document management, improving efficiency and accuracy in indexing demand letters. By reducing manual labor and enhancing data extraction, Pearl optimized its processes, lowered response times, and boosted team productivity.

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CASE STUDYHow a Large Insurer Streamlined 3,000+ Daily Correspondence Items for Claims with Roots' AI Agent

Discover how Roots helped a Berkshire Hathaway family insurance company streamline claims processing. By automating the imaging and categorization of over 3,000 daily items, the company improved response times, reduced the need for additional staff, and enhanced overall efficiency in their claims management process.

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CASE STUDYHow an Insurer, part of the Berkshire Hathaway family, Automated FNOL with Roots' AI Agents

Discover how Roots helped a Berkshire Hathaway insurance conglomerate automate the FNOL claims setup process. By utilizing our AI Agents, the company streamlined claims management, reducing manual intervention and enhancing efficiency.

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CASE STUDYHow a Global Management Consulting Firm Optimized Document Indexing

See how Roots transformed document indexing for a global consulting firm, reducing processing time by 98% and boosting accuracy. Learn how AI and machine learning were able to create a 650% ROI and streamlined their operations. 

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CASE STUDYHow a Fortune 500 Insurer Automated Premium Audits with AI Agents

Discover how Roots helped a leading U.S. insurance carrier automate their premium audit process, reducing costs and improving efficiency. Learn how the AI agent "Stuart" boosted turnaround times by 25% and delivered a 113% ROI. Read the full case study to explore the results.

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CASE STUDYFortune 500 Insurer Automates Claims Management with AI Agents

Learn how a Fortune 500 insurance carrier improved claims processing with AI Agents. Achieving 99% straight-through processing, a 60% increase in throughput, and a 246% ROI, the solution streamlined their mailroom operations and enhanced both claimant and employee experiences.

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CASE STUDYOnline Pharmacy Scales Quickly with Insurance Verification Automation

Learn how a $600M pharmaceutical company achieved 900% ROI by implementing Roots' AI Agents to automate medical insurance verification, reducing processing time from 24 hours to 1 minute, improving accuracy from 70% to 95%, and saving on labor costs while enhancing customer experience.

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