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The Future of Work

The AI Agent Platform Built Only for Insurance

Unlock the future of insurance with the Roots’ platform. Leverage AI to streamline quoting, improve claims handling, and boost operational efficiency. Reduce leakage, optimize premiums, and deliver faster, more accurate service to policyholders—all while increasing profitability and gaining a competitive edge.

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Top insurance companies trust Roots

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Eastern Alliance Logo
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Berkshire Hathaway Homestate Companies Logo
CIA Custard Insurance Adjusters Logo
Mutual of Enumclaw Insurance Logo
Berkshire Hathaway Guard Insurance Companies Logo
Protective Insurance Logo
Pearl Insurance Logo
BHSI Logo
Eastern Alliance Logo
Carisk Partners Logo
Engle Martin Logo
SCOR Logo
The Zenith Logo
Berkshire Hathaway Homestate Companies Logo
CIA Custard Insurance Adjusters Logo
Mutual of Enumclaw Insurance Logo
Berkshire Hathaway Guard Insurance Companies Logo
Protective Insurance Logo
Pearl Insurance Logo
BHSI Logo
Eastern Alliance Logo
Carisk Partners Logo
Engle Martin Logo
SCOR Logo
The Zenith Logo
Berkshire Hathaway Homestate Companies Logo
CIA Custard Insurance Adjusters Logo
Mutual of Enumclaw Insurance Logo
Berkshire Hathaway Guard Insurance Companies Logo
Protective Insurance Logo
Pearl Insurance Logo
BHSI Logo
Eastern Alliance Logo
Carisk Partners Logo
Engle Martin Logo
SCOR Logo
The Zenith Logo
Berkshire Hathaway Homestate Companies Logo
CIA Custard Insurance Adjusters Logo
Mutual of Enumclaw Insurance Logo
Berkshire Hathaway Guard Insurance Companies Logo
Protective Insurance Logo
Pearl Insurance Logo
BHSI Logo
Eastern Alliance Logo
Carisk Partners Logo
Engle Martin Logo
SCOR Logo
The Zenith Logo
Berkshire Hathaway Homestate Companies Logo
CIA Custard Insurance Adjusters Logo
Mutual of Enumclaw Insurance Logo
Berkshire Hathaway Guard Insurance Companies Logo
Protective Insurance Logo
Pearl Insurance Logo
Increase Satisfaction

Delight Your Policyholders   

Provide outstanding service by processing claims faster and more accurately, offering quicker quotes, and ensuring your policyholders feel appreciated and satisfied. Stand out in a competitive market and increase customer loyalty.

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ADD team Capacity

Transform Your Operations   

Increase overall operational efficiency with advanced automation. Simplify processes, automate manual tasks, and cut down on mistakes. Free your team to focus on important tasks like reducing claims leakage and optimizing premium pricing based on access to more risk data. Add instant operational capacity to every team where you deploy AI agents. 

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Accelerate Expansion

Grow Your Business  

Efficient quoting and precise claims data and handling are key to keeping healthy combined ratios. Quicker quote times lead to higher bind rates and more premium income. Reduce leakage to ensure correct payouts, protecting capital and increasing profitability. Implement operational changes to claims and underwriting activities to impact your performance and profitability, and help you thrive in a competitive market.

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AI Platform

Meet our AI Agents

Struggling with operational bottlenecks and leakage? Roots provides claims and underwriting teams with AI Agents built with deep insurance expertise. Together, we'll accelerate your digital transformation, enhance operational excellence, and reimagine how you provide amazing customer experiences.

  • Streamline Processes: Automate routine tasks to reduce manual errors and improve efficiency.
  • Enhance Accuracy: Leverage AI to ensure precise claims processing and underwriting decisions.
  • Boost Productivity: Free up your team to focus on strategic initiatives and customer engagement.
  • Improve Customer Experience: Deliver faster, more personalized service to delight your policyholders. 
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UNDERWRITINGSubmissions Intake

Achieve time-to-quote goals by accelerating submissions intake across all sources with triage, data extraction, priority routing, and automated clearance processes.

  • Monitors for new submissions
  • Classifies and routes requests
  • Extracts required data
  • Populates underwriting and ratings systems
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UNDERWRITINGLoss Run

Deliver loss history data access and insights to underwriters to generate faster and more accurate quotes.

  • Analyzes exposure and loss history
  • Extracts loss data
  • Populates data in required systems
  • Out of the Box support for most carriers
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UNDERWRITINGSupplemental Application

Accelerate underwriting with automated application data processing.

  • Analyzes application details
  • Extracts application data
  • Populates data across systems
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UNDERWRITINGSchedules and SOVs

Rapid schedule analysis for employee benefits, statements of value (SOV), vehicles, and property schedules via automated extraction.

  • Analyzes schedules and SOV details
  • Extracts schedules and SOV data
  • Populates schedules and SOV data across systems
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LEARN MORE ABOUT AI AGENT
CLAIMSClaims Indexing

Automate document classification, indexing, and routing for faster claims intake.

  • Monitors for claims files
  • Classifies claims documents
  • Routes files to best team
  • Identifies duplicate files
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LEARN MORE ABOUT AI AGENT
CLAIMSClaims Handling

Automate claims operations to speed up and improve the accuracy of evaluations, reserve setting, settlements, and everyday claim activities, for increased efficiency and cost savings.

  • Classifies and routes claims documents to the best team
  • Extracts key claims data and populates systems
  • Sets initial reserves
  • Completes diary and claims files updates
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CLAIMSFNOL/FROI Setup

Automate FNOL/FROI steps for speedier claims processing, proactive setup, and more efficient management.

  • Identifies FNOL/ FROI requests
  • Extracts key data
  • Looks for existing claims
  • Creates new claim file
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CLAIMSLegal Demands

Rapid legal demand request identification with triage, extraction and subrogation support.

  • Identifies legal requests
  • Extracts key legal data
  • Alerts adjusters to time sensitive responses
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LEARN MORE ABOUT AI AGENT
CLAIMSClaims Summaries

Increase claims clarity with summaries customized by role.

  • Analyzes claim records and activity notes
  • Creates claims digest reports
  • Customizes summaries by role
  • Summarizes across multiple documents
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CLAIMSMedical Bills

Expedite and improve bill review operations for faster bill payment and processing.

  • Identifies medical bills
  • Analyzes multiple bill types
  • Extracts key data points
  • Validates provider information
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UNDERWRITING & CLAIMSACORD Forms

Automate ACORD forms to improve data availability and accuracy in underwriting and claims records.

  • Analyzes ACORD form details
  • Extracts ACORD form data
  • Populates ACORD data across systems
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UNDERWRITINGPolicy RenewalEfficient renewals with automated monitoring, data extracts, and underwriter notifications.
  • Renewal Monitoring
  • Broker/insured outreach
  • Extracts new renewal data
  • Underwriter alerts
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POLICY SERVICING AND OPERATIONSPremium Audit

Efficient premium audits performed with 98%+ accuracy, automated data extraction, and system integration.

  • Classifies audit documents
  • Extracts audit data and populate systems
  • Automatically requests missing data
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LEARN MORE ABOUT AI AGENT
POLICY SERVICING AND OPERATIONSCOI Creation

24/7 COI creation automation that is fast, accurate, integrated, and reliable.

  • Monitors for COI requests
  • Extracts policy details
  • Automates COI creation
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LEARN MORE ABOUT AI AGENT
POLICY SERVICING AND OPERATIONSEndorsement Processing

Streamline email-based policy change requests with high accuracy and minimal manual effort.

  • Monitors email for policy change requests
  • Identifies Line of Business
  • Extracts change request type and data
  • Processes requests automatically
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LEARN MORE ABOUT AI AGENT
POLICY SERVICING AND OPERATIONSInvoice Payments

Faster payments processing with automated invoice data extraction and handling.    

  • Identifies invoices in emails and attachments
  • Extracts payment details
  • Processes payments through claim systems
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Latest Blog Posts

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How DeepSeek Will Drive Innovation in the Insurance Industry

DeepSeek, a China-based AI startup, has quickly attracted global attention – both positive and negative – due to the release of its...

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AI Platform

Discover the Roots Platform

The Roots Platform is designed to revolutionize the insurance industry with cutting-edge technology and deep industry expertise. Our comprehensive suite of tools and features empowers claims and underwriting teams to achieve operational excellence, enhance customer experiences, and drive business growth.

Customer Success Story

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How Eastern Alliance Achieved a 100x Improvement in Claims Document Processing

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What customers are saying about Roots

TRUST CENTER

Building AI Responsibly  


At Roots, our singular focus is supporting insurance companies in delivering on their customer promises while keeping the trust and security of our AI at the forefront of everything we do.

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Our Commitment to Responsible AI
Insurers must prioritize fairness and transparency to make unbiased, fact-based AI decisions. Roots simplifies this with an ethical AI framework based on eight core principles, ensuring explainable decisions, strong data protection, and ongoing improvement to maintain trust and compliance. 
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Roots’ AI Research and Development
Roots is dedicated to AI research that directly addresses practical problems. Our work emphasizes advanced post-training methods and reasoning capabilities, enabling AI models to simplify complex tasks, make business processes more effective, automate routine tasks, and improve decision-making. 
TRUST CENTER

Secure and Compliant  


Roots meet ISO 27001, SOC 2 Type 2, HIPAA and CCPA compliance requirements.

Ready to get started?

Schedule time with our team to see how the Roots' platform can help your organization grow.