Transforming Commerical Underwriting with AI-Powered Digital Coworkers

Margin erosion (“claims leakage”) from inefficient claims management processes can be as high as 6% of total claim payments. This represents around $67bn margin erosion for US insurers annually. Reducing this figure would not only support margins but also create headroom for lower premiums to address competition issues as cash-strapped consumers and businesses seek out ways to beat inflation.

For both consumers and commercial insurance customers, speed of claims processing is an important factor. Efficiency gains around claims fulfilment therefore serves multiple purposes: driving down costs, boosting customer loyalty and optimizing human resources.

This resource covers how AI-powered solutions can help address losses, customer service, ways of working, costs, and talent.

Download the WHITEPAPER to learn:

• How the current generation of AI systems has the potential to significantly affect claims handling
• Challenges for claims leaders
• Using AI to automate repetitive and time-consuming tasks and take workload off of claims adjusters
• Benefits of using AI for insurance claims
• Customer success stories